Update from the Practice Reporting and Transformation Best Practice Sharing Committee

Congratulations to all the CTC-RI and PCMH Kids practices that successfully submitted the CAHPS provider file information.

Practices within the CTC-RI/PCMH Kids program are asked to provide updated information on the provider file and access to care (3rd next available appointment for existing patients: well visit/sick visit) and information on access to care for new patients. Practices can complete the Link for Provider File (due September 12). CTC-RI staff will forward the access information to BCBSRI and provider file information to all the health plans. Practices not currently in the CTC-RI/PCMH Kids contract can complete the BCBSRI Excel spreadsheet and return to pcmh@bcbsri.org. CTC-RI/PCMH Kids practices are additionally asked to complete the nurse care manager/care coordinator information by September 12.

Vicki Crowningshield, HCA Senior Program Coordinator and CTC-RI practice facilitator, led a discussion on access to care and how to measure 3rd next available appointment and strategies for practices to consider to improve access to care.

CTC-RI has canceled the September Practice Reporting and Transformation Committee meeting (scheduled for September 25). The next Practice Reporting and Committee meeting is scheduled for October 30 (instead of October 23) which will enable practices to attend the Annual Conference on October 24 and the September Breakfast of Champions on September 13.