February 2020 Nurse Care Manager/Care Coordinator Best Practice Sharing Meeting

Nurse Care Manager/Care Coordinator Best Practice Sharing Meeting – Vicki Crowningshield, MPH, PCMH, CCE, Senior Project Coordinator and Jayne Daylor, RN, MS, CTC Practice Facilitator provided information and led a discussion on care plan requirements looking at NCQA PCMH, BCBSRI and GLearn guidelines; Denise deHertogh, BCBSRI Manager of Quality and Clinical Performance Improvement offered the NCM/CC opportunity to participate in BCBSRI Kaizen Lean Training: reporting and NCM best practice.