Learning Collaborative Focuses on Tele-IBH and NCQA BH Distinction

Practices participating in the UnitedHealthcare-funded year-long learning collaborative are focusing on improving tele-IBH (integrated behavorial health) services and preparing to apply for or renew NCQA Behavioral Health (BH) Distinction. 

While the collaborative launched in March, this September meeting focused on 11 practices' progress and challenges in 6 key areas: patient engagement in telehealth, tele-IBH groups, virtual delivery of IBH tools, screening and workflow, specialty BH tracking, and clinical decision support.

Some of the projects that practices reported out on included: establishing a standardized workflow for patients with a potential for suicide, increasing patient confidence in tele-IBH, and piloting a virtual stress management group. You can review all projects by taking a look at the meeting slide deck.