CTC-RI/PCMH Kids Telehealth Resource Guide Available; Spotlight on Library Digital Navigation Services

  • 08 Oct 2021

CTC-RI has assembled a resource guide for RI practices implementing telehealth as part of our CTC-RI/PCMH Kids Telehealth Initiative launched last year through funding from UnitedHealthcare and the CARES Act. The guide can be accessed on our website and contains resources on telehealth best practices, staff training, patient surveys, and coding and billing.

One recently added resource that we want to highlight is the digital navigation service offered through the public libraries. Providence Public Library on Empire Street in downtown Providence has just launched Digital Navigation/Learning Lounge services. Through this program, community members can receive help with technology in English or Spanish, as well as access private spaces and/or devices for telehealth appointments. The current hours of the program are Wednesdays, 2-4pm and Fridays 10-1pm. While patrons can receive drop-in support, anyone needing to use a private space for an appointment during these hours is encouraged to make a reservation by calling the library at 401-455-8000. The library hopes to expand the program to other RI communities in the future.