Susanne Campbell, RN MS PCMH CCE received her Master's in Gerontology Nursing from the University of Rochester; her Master's in Health Service Administration from Salve Regina University; and her BSN from Mount Saint Mary College in Newburgh, NY. Susanne has a broad range of clinical and administrative expertise in outpatient primary care, home care, long term care and assisted living care. She is presently working for Care Transformation Collaborative of Rhode Island as a Senior Program Administrator supporting the Rhode Island Multi-Payer Primary Care Transformation quality improvement efforts. She has assisted primary care practices with achieving NCQA patient centered medical home recognition; strengthening team based care (including nurse care managers, behavioral health, pharmacy and community health workers) and how to use telehealth to improve care for patients with chronic conditions. Susanne has presented her work at regional and national conferences; been recognized since 2014 by NCQA as a Patient Centered Medical Home (PCMH) Certified Content Expert; and in 2022 was named as a NCQA PCMH CCE Quality Award Winner.